Privacy Policy
Last updated: March 9, 2026
Introduction
SafeBay ("we," "us," or "our") operates the SafeBay platform and Chrome extension to help eBay sellers protect their businesses through buyer blacklist management and community reporting. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our services.
Key Commitment
Information We Collect
Account Information
- Email address and name when you create an account
- eBay username for integration purposes
- Account preferences and settings
Buyer Data
- eBay buyer usernames added to your blacklist
- Associated buyer information (name, contact details) when provided
- Report details and evidence you submit about buyers
- Transaction history and interaction notes
Technical Information
- Chrome extension usage data and sync information
- IP addresses and browser information
- Device identifiers and operating system details
- Usage patterns and feature interactions
How We Use Your Information
Service Provision
- Maintain your blacklist across devices
- Provide Chrome extension functionality
- Generate analytics and insights
- Sync data between platform and extension
Community Features
- Aggregate anonymous community reports
- Display public buyer statistics
- Enable seller protection collaboration
- Maintain public directory of reported buyers
Information Sharing and Disclosure
What We Share
- Public Directory: Anonymized buyer statistics and report counts
- Community Reports: Anonymous aggregated data to help sellers
- Legal Requirements: Information when required by law or legal process
What We Never Share
- Personal Details: Your email, name, or contact information
- Private Lists: Your specific blacklist contents
- Account Data: Login credentials or private account settings
- Commercial Use: We never sell your data to advertisers or marketers
Data Security
Encryption
All data transmitted using industry-standard SSL/TLS encryption
Secure Storage
Data stored on secure servers with access controls
Regular Audits
Regular security assessments and updates
Your Rights and Choices
Access and Portability
Request a copy of your personal data in a portable format
Correction and Updates
Update or correct your account information at any time
Deletion
Request deletion of your account and associated data
Opt-out
Control participation in community features and data sharing
Questions About Privacy?
If you have questions about this Privacy Policy, your rights, or our data practices, please contact us. We're committed to transparency and protecting your privacy.
Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. When we make changes, we will update the "Last updated" date at the top of this policy.